Our Home Self-Inspection Program

Quick. Easy. Convenient.

We understand scheduling time for a traditional home inspection can be stressful and inconvenient. To provide you with the peace of mind knowing you have the proper coverage and the convenience of completing an inspection on your own time, Providence Mutual is now offering its Home Self-Inspection Program.

 


 

individual taking photo of kitchen with smartphoneOpen. Snap. Submit.

How does it work?

Providence Mutual’s Home Self-Inspection Program is easy to use and voluntary for our policyholders. Using a smartphone or tablet, you will receive an email with a link to complete the self-inspection form. You will then follow a few easy steps to photograph areas of your home, such as the exterior, electrical panel, and plumbing. Once you provide photographs for each of the questions, select “Submit.” It’s that simple.

Why do I need a home inspection?

Providence Mutual orders a property inspection when we issue a new homeowners insurance policy, or prior to an upcoming policy renewal. Home inspections gather details of your home, including its size, custom features, and materials to ensure you have the proper coverage for their unique needs. Home inspections also keep our policyholders safe by identifying potential losses and providing resolution recommendations.

Traditionally, a third-party property inspection partner would conduct a home evaluation at the property. However, we understand that scheduling time for this process can be stressful and inconvenient. Now, you can complete the inspection on your own time with Providence Mutual’s Home Self-Inspection Program.

 


 

Frequently Asked Questions

How will I receive information to complete the home self-inspection?

If your property qualifies for our Self-Inspection Program, you will receive an email from Providence Mutual with a link to complete within 14 days from the day the email is sent. The process is easy, quick, and convenient for our policyholders to complete on their own time.

Am I required to participate in Providence Mutual’s Home Self-Inspection Program?

No, the self-inspection is not required. However, if you choose not to participate in the program, our third-party inspection partner will contact you to schedule a traditional home inspection.

What if I’m unable to complete the inspection?

We strongly encourage you to complete the self-inspection, if possible. If you cannot access areas of your home without compromising your safety, please move past the question. Never put your safety at risk. However, if you cannot complete and submit the inspection, our third-party inspection company may contact you to schedule a traditional home inspection.

Will my agent be notified that I am participating in this program?

Yes, your agent will be made aware that your policy qualified for the inspection at the time of binding. He or she will also receive a copy of the original notice sent via email.

What if I am unable to access areas of my home asked by the inspection?

You should not put yourself at risk to photograph an area of your home that is not easily accessible. Please do not climb, use ladders, or otherwise compromise your safety in order to take a photo for the inspection. You can easily bypass a question, if necessary.

I need help with the inspection. Who should I contact?

You can contact a Providence Mutual Customer Service Representative at 877-763-1800, complete the Contact Us form on our website, or contact your independent insurance agent if you require assistance with the program.