March 15, 2023

Field Claims Adjuster – Rhode Island

Website provmutual Providence Mutual

Service. Security. Stability.

Providence Mutual is seeking candidates for a Field Claims Adjuster for its Rhode Island territory .  The Field Claims Adjuster position is responsible for handling low to moderate exposure Personal & Commercial property claims requiring field investigations and/or inspections. They must establish rapport with our policyholders and maintain relationships with our agents, underwriters, contractors, restoration vendors, and experts. They are expected to know their territory, including the geography; regulations, and the law as pertains to property claims; state and local public safety and regulatory agencies and officials; the insurance and legal climate; and public adjusters. Outside property adjusters may use the company claims office location as their base of operations, or they may work out of their homes.


  • Ability to formulate sound expense, indemnity, and business judgment while supporting loss evaluations and presenting them effectively.
  • In-depth knowledge of both commercial and residential structures.
  • Ability to write damage estimates for structures using estimating software and evaluate the amount of loss for personal property and business interruption losses.
  • Dedicated to meeting the expectations and requirements of internal and external customers.
  • Communication, analytical, investigative, and negotiation skills are essential.
  • Makes decisions in an informed, confident and timely manner.
  • Maintains constructive working relationships despite differing perspectives.
  • Strong organizational and time management skills.
  • Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
  • Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
  • Understanding of applicable statutes, regulations, and case law.
  • Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner.
  • Easily adapts to new or different changing situations, requirements or priorities.
  • Cultivates an environment of teamwork and collaboration.
  • Operates with latitude for un-reviewed action or decision.
  • Computer literacy required. Proficient with Microsoft Office Suite. Familiarity with remote access and connectivity from the field. Ability to work with multi-faceted systems.
  • A company car is provided, and a valid state driver’s license and clean MVR are necessary for employment.
  • Maintain company vehicle and/or other company-issued assets in safe/good working condition at all times and ensures the upkeep/cleanliness of same to promote the appropriate company image.

Education & Experience

  • A Bachelor’s degree or equivalent combination of education and experience is required.
  • Minimum of 3 years insurance carrier experience handling multi-line P&C claims with an emphasis on property claims or experience as an adjuster in other lines with previous experience in building/construction and/or in restoration/mitigation services or substantially similar fields.

Job Type:

  • Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

To apply for this job email your details to swilliamson@providencemutual.com

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