Our Privacy Policy Statement

To Our Customers: The Providence Mutual Fire Insurance Company is committed to protecting your privacy. Earning your trust is very important to us. The Company takes measures to protect the confidentiality, privacy and security of the information provided to us by our policyholders, agents, employees and others. In particular, we have adopted policies and procedures in compliance with applicable state requirements such as the data security requirements of 201 Code of Massachusetts Regulations 17.00 and other applicable state and federal requirements. This includes the trust that we will keep the information you provide to us secure and treat it only as permitted by law. In this notice we are providing you with our company’s privacy policy. You provide us with most of the information about you that we use in evaluating your application and in servicing your insurance policy. Depending on the nature of your coverage, we may collect information about you from third parties such as other persons proposed for coverage under your policy. For property coverages, we may send someone to inspect your property and verify information about its value and condition. We may also receive information about you from a consumer reporting agency.

Our Privacy Policy

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law and only for the purpose of transacting the business of your insurance coverage or claim.

We restrict access to information about you to authorized employees who need to know that information to provide you with products or to provide you benefits or services under them. We maintain physical, electronic, and procedural safeguards that comply with state and federal regulations to guard the information about you. We will continue to protect your privacy and treat all nonpublic personal information about you as confidential. You have the right to obtain access to certain items of information we have collected about you, and you have the further right to request correction of information if you feel it is inaccurate. This request must be in writing and you must tell us what information you wish to receive. Please provide your complete name, address, date of birth, daytime telephone number, type of policy held and all policy numbers issued to you by us. Your request should be mailed to: The Providence Mutual Fire Insurance Company P.O. Box 6066, Providence, RI 02940-6066.